LDD (Logical Document Determination) & Coding

Tricom is a proficient provider of Offshore/Onshore legal services. Since 2001, we have focused on delivering innovative outsourced solutions in document and content management. to a high quality management system that complies with the ISO 27001:2005 and ISO 9001: 2008 standards.

Our client base consists of leading corporations/law firms and litigation support vendors in the U.S. We provide onshore project management support from Houston and 3 offshore delivery centers in Mumbai, India, plus a backup center at Nashik - 170 km away from Mumbai. Tricom also has an exclusive arrangement with a company in Manila for processing overflows of documents.

We can deliver approximately 10 Million documents in a year. Tricom guarantees 98% accuracy while our delivery track record for on time delivery is 99%.

Training Methodology:

Training Methodology

Solutions:

  • Bibliographic coding
  • Advanced coding (Web coding, in text coding, keywords, additional fields, etc.)
  • Optical Character Recognition (OCR)
  • Bates Burning
  • Custom Formats

Advantages:

  • Domain knowledge expertise
  • Faster development and start up
  • Onsite Project Management team
  • Cost effective with 50% savings
  • Enhanced performance - 24 x 7 x 365 days
  • Capacity of 10 Million documents per year
  • ISO 27001:2005 and ISO 9001: 2008 certified
  • Output processes in multiple media formats
  • Multiple delivery centers
  • Exclusive arrangement with company in Manila
  • Customization

Distinct Features

  • Online Project Tracking Tool for client
  • Proprietary software using Citrix technology for hybrid/remote coding
  • Image Verification prior to commencement of Project
  • Modular field coding
  • Cost-effective time-efficient solutions using a combination of automated and manual applications to provide data and information that enables readily accessible information that can be searched, sorted, located, distributed, and viewed specifically or as a whole in any subject context
  • An intelligent and interactive application to import all types of load files LFP, DII and others
  • Seamless integration and familiarity with most standard litigation support service applications including Concordance, IntroSpect, Summation, Ringtail, IPRO, Opticon BRS and others
  • Auto extraction for names within text and keywords using proprietary application
  • No printing required for coding/unitization which results into higher data security
  • Crosscheck on overlap of document range
  • An intelligent and interactive application to select and validate names and affiliations using name master consisting of more than 300k USA ethnic names
  • Compilation of names for ongoing project so that consistency in names is maintained
  • Generalized proprietary Litigation application to encompass diverse client's requirements
    • -Embedded spell check for title
    • -Embedded name master for Names
    • -Customized document type & characteristic selection
    • -Date validation
    • -Feature to track changes after verification

Testimonials:

Managing Partner of an International Company, who has over 30 years experience in providing law firms of every size with litigation support services:

"Tricom have unitized and coded many millions of pages for our clients. There are many reasons why they are my most preferred provider:

  • The Price-Quality-Turnaround Time has been consistently the best of many we have tried.
  • Their Project Management is excellent
  • Responsiveness has always been timely and thorough
  • Their production team has been consistent and top quality
  • They have excelled at both standard projects, as well as those with unique requirements

They have become a true partner and work well with our team to manage the specifics of each project"

Digital Technology Manager having 3 offices in US: "We have found Tricom to be an excellent resource for our litigation support needs. They have a clear focus on quality and customer. Their approach is professional and they are very prompt in responding to our needs. We will certainly work with them for our future requirements."

  Highlights

Total Quality Approach for every process to ensure excellent governance of each process

Case Studies: LDD & Coding

Case Studies of Non Standard Litigation Projects
The Challenge: One of the largest Pharmaceutical Company contracted Tricom for rapid turnaround of 2 million documents requiring complex Subjective Coding

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