
Overview
- Comprehensive executive, technical and process management experience in healthcare services
- An end-to-end solution-based consulting approach
- Information Security Management System in compliance with ISO-27001 standards, which provide complete protection to Customer Data
- Service offerings cover billing, collections, appeals, claims processing and related processing services
- Total Quality Approach for every process ensures excellent governance of each process
- Reduction in turnaround time by leveraging time zone differences. Additional benefits from process re-design and productivity improvements
- Resources with a blend of healthcare domain knowledge, flair for customer service and an understanding of downstream and upstream activities ensure smoothness of customer service process
How Tricom BPO delivers value
- Improves revenue generation through efficient systems and processes
- Helps providers focus on core healthcare service delivery by allowing them to outsource administrative and back office functions
- Helps providers derive benefits of new technology and infrastructure without fresh investments
- State-of-the-art systems enhance job performance, resulting in higher service levels