Patient Services

Appointment Scheduling

• We help our customers schedule their appointment according to the mutual convenience of Physician and Patient
• We assist our customers in migrating to electronic scheduling for effective scheduling
• This helps us to manage Physicians’ as well as Patient’s time effectively

We understand the value of Physicians’ as well as Patient’s Time.

Patient Enrollment

We capture patient’s demographic information accurately to.

• Submit Clean Claims to various insurance carriers
• Reduce delays in claim submission [we maintain a turnaround time of 5 days for claim submission]

Rigorous controls in the data capture process helps to ensure 100% accuracy for critical information.

Eligibility and Verification

We verify the Insurance Eligibility and Coverage to.

• Get paid better due to reduce denials due to terminated coverage
• Reduce DSOs
• Improve Customer Relations

Thus, we can minimize denials and improve collections.

Pre-Authorization / Pre-Certification

We coordinate with insurance carriers to get pre-authorisation or pre-certification identity details to manage receivables better and collect dues on time from insurance carriers

• Receive timely Pre-Auth / Pre-Cert Id details from Insurance carriers
• Get paid on time

This helps to manage the receivables better and collect dues on time from insurance carriers.